Thinking on aviation, technology and the future of transport.
Notes from the ground side of aviation: how crews, passengers and aircraft are actually looked after between flights, what the technology changes, and where the industry in Europe and the Middle East is heading.
Build, buy or partner: the case for managed services in aviation support
Operators can build their own ground-support function, buy from a long list of suppliers, or appoint one lead partner. The trade-offs are real, and the answer depends on who is accountable at 02:00.
7 min read · November 2026The hidden cost of a diverted flight starts on the ground
Fuel and crew hours are visible on the day. The hotel rooms, coaches and overtime that follow a diversion are not, and they are decided in the first ninety minutes.
8 min read · November 2026The integration layer crew travel has been missing
Rosters, airline distribution, hotel inventories, dispatch software, catering and finance each hold one piece of a crew's journey. Connecting them takes far more than a handful of APIs.
9 min read · October 2026Europe and the Middle East: two growth stories, one ground-logistics gap
Europe's congested, labour-constrained network and the Gulf's new hubs are joined by crews on the move. The ground layer beneath both has not kept pace with fleet growth.
9 min read · October 2026Crew accommodation is a logistics problem, not a hotel problem
Rest rules, roster changes and transfer times make crew hotels closer to freight scheduling than leisure travel. Why one-trip booking fails and what a programme model looks like.
7 min read · October 2026Routing engines, fare rules and the end of the manual quote
A shared routing and pricing engine turns a ten-minute phone quote into a consistent, explainable fare in under a second. What changes for the desk, for finance, and what still needs a human.
6 min read · October 2026Why ground transport is the weakest link in crew logistics
Hotel rooms wait. Cars do not. A look at where crew pickups fail, why a missed car costs far more than the fare, and the handful of practices that reliably fix it.
6 min read · October 2026What rail replacement and patient transport teach aviation about dispatch at scale
Two unglamorous transport disciplines have already solved dispatch at scale: moving crowds when a railway line closes, and moving patients safely every day. Aviation can borrow most of it.
7 min read · September 2026Duty of care for crews: the data trail regulators and unions now expect
The question is no longer whether a room was booked. It is whether an operator can show the whole journey: rest, transfer times, vehicles, drivers and data handling, with evidence.
7 min read · September 2026One article a month, no names, no sales pitch
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