| Contract | One per supplier, per country, renegotiated separately | One agreement with JPB covering every service line and region |
|---|
| Standard | Varies by supplier; quality depends on who answers the phone | A group standard every company and partner works to, measured and reported |
|---|
| Systems | Email, phone calls and spreadsheets between parties | One platform, one record of every booking, journey and room night |
|---|
| Delivery | Generalist brokers subcontracting unseen | Named specialists: group companies and vetted partners who own their craft |
|---|
| Invoicing | Dozens of invoices in different formats and currencies | Consolidated invoicing and reporting by cost centre, flight or crew |
|---|
| Accountability | Shared between parties, so held by none | JPB, as lead partner, for the whole engagement |
|---|