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Managed services

One contract. One standard. A specialist on every leg.

Operators contract with JPB for crew accommodation, ground transportation, catering and aviation services. We lead the engagement on our platform and bring the right group company or partner to each part of the journey.

OPERATORSAirlinesPrivate aviationRail and public transportHealthcareCorporatesone agreementJPBContract and standardPlatform and dataIntegrationSettlement and reportingAccountabilitylead partnerHotels Worldwidecrew accommodationNearby Cabground transportationArabia CateringcateringAviation servicesFBOs and ground handlingPartners keep their own names, teams and licences

The operating model behind every managed service

What managed means

The difference between a list of suppliers and a service

Most operators already buy accommodation, transport and catering. What they lack is one party responsible for the whole of it.

AspectTypical set-upWith JPB
ContractOne per supplier, per country, renegotiated separatelyOne agreement with JPB covering every service line and region
StandardVaries by supplier; quality depends on who answers the phoneA group standard every company and partner works to, measured and reported
SystemsEmail, phone calls and spreadsheets between partiesOne platform, one record of every booking, journey and room night
DeliveryGeneralist brokers subcontracting unseenNamed specialists: group companies and vetted partners who own their craft
InvoicingDozens of invoices in different formats and currenciesConsolidated invoicing and reporting by cost centre, flight or crew
AccountabilityShared between parties, so held by noneJPB, as lead partner, for the whole engagement
Service lines

Four services, each delivered by a specialist

01 · With Hotels Worldwide

Crew accommodation

Layover, positioning and long-stay accommodation for airline and private-aviation crews, programmed around rosters and bases rather than booked trip by trip.

JPB

Agreement, platform, roster integration, standard and settlement.

Hotels Worldwide

Sourcing, hotel relationships, guest care and on-the-ground changes.

02 · With Nearby Cab and regional partners

Ground transportation

Crew transfers, disrupted-passenger transport and corporate accounts, delivered by licensed local operators and tracked from booking to drop-off on the platform.

JPB

Agreement, booking and dispatch technology, pricing rules and settlement.

Partners

Vehicles, drivers, local licensing and the journey itself.

03 · With Arabia Catering

Catering

In-flight and crew catering for airlines, charter and private operators, starting in Saudi Arabia, ordered and settled through the same platform as every other service.

JPB

Agreement, ordering and settlement, standard and reporting.

Arabia Catering

Kitchens, menus, food safety and delivery to the aircraft.

04 · With specialist handling partners · In development

Aviation services

Ground handling and FBO services for business and general aviation, the group's next service line, delivered with specialist handling partners.

JPB

Agreement, platform, standard and settlement.

Handling partners

Airside operations, handling and aircraft support.

How an engagement runs

From brief to steady state

  1. Step 1

    Brief

    Your routes, bases, volumes, policies and the systems you already run.

  2. Step 2

    Design

    We map the service lines, select the group companies and partners for each region and agree the standard.

  3. Step 3

    Mobilise

    Accounts, integrations, approvers and cost centres are configured on the platform; partners are onboarded.

  4. Step 4

    Run and review

    Services flow through the platform, invoicing is consolidated, and performance is reviewed against the standard.

Who we serve

Operators across aviation and transport

Airlines

Crew accommodation, transfers and catering at scale, with consolidated billing.

Private aviation and charter

Accommodation, positioning transport, catering and handling for irregular schedules.

Rail and public transport

Replacement and disruption transport when services are interrupted.

Healthcare and public sector

Scheduled and on-demand transport with full journey documentation.

Questions operators ask

Before you brief us

Who is our contract with?

JPB Tech Solution Limited. One agreement covers the service lines and regions you choose, and JPB is accountable for delivery.

Who actually delivers the service?

Companies in the group and vetted partners, each working to the group standard on the JPB platform. You always know which company is delivering.

Can we keep suppliers we already trust?

Yes. Existing suppliers can be onboarded as partners on the platform and work to the same standard and settlement process.

How does billing work?

Consolidated invoices from JPB, broken down by cost centre, flight, crew member or any dimension your finance team needs, with partner settlement handled by us.

Where do you operate?

Across Europe and the Middle East, through group companies and regional partners. Tell us the bases and routes and we will tell you how we would cover them.

Brief us on one route, one base or one service line

Start small. We will design the service, name the partners and show you the platform before you commit to more.